LMCH has different service areas to support tenants, including Tenant Services, Property Services and Finance. For current tenants you can select your address from the list below and we will provide the contact information for staff responsible for your care. If you are not a tenant and have an inquiry, please e-mail us at care [at] lmch.ca
Tenant Services Teams
The Tenant Services team takes care of your lease and rent calculations. They also manage legal matters and evictions. A Tenant Services Coordinator can help you if your income changes and help with any rent related matters.
The team can also assist you if you are having social problems on your property. You may be referred to your property's Tenant Services Manager or Community Relations Workers (CRWs) for help.
Community Relations Workers (CRWs) are London & Middlesex Housing staff who can counsel and guide tenants in times of need. They know a lot about community services and agencies, and can help connect you to the services you need. You can call the department at our main office at 519-434-2765.
To Contact Your CRW or TSC:
- Click the drop down menu below to choose your location.
- Click the "Go to your location" button. You will then be taken to the location page for that address.
- There is a form on the page where you can submit inquiries to your CRW or TSC.
- Click the name of the person you are trying to contact.
- Fill out the remainder of the form
- Click submit
Property Services Teams
The Property Services team looks after everything that deals with your building, including maintenance and repairs. They also contract other companies to do renovations, building cleaning, snow removal and groundskeeping. If there is a maintenance concern in your unit or building, you can submit a maintenance request. Click here to submit a maintenance request or call us at 519-434-2765 Press 1, then press 1 again.
If it is an after hours emergency (fire, no heat, storm damage, mechanical or plumbing failure, sewer backup etc.) please call our after hours emergency line: 519-640-2181.
If your emergency requires Police, Fire or Ambulance phone 9-1-1.
Please investigate the source of the problem before you call so you can give as many details as possible to the operator.